Privacy Policy

Privacy Policy

Who We Are

Our website address is:
https://shop.arabianmusklondon.com

Arabian Musk London operates this website and is responsible for your personal data.

If you have any questions, you can contact us at:
📧 support@shop.arabianmusklondon.com


Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymised string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. You can view their privacy policy here:
Automattic Privacy Policy

After approval, your profile picture will be visible publicly alongside your comment.


Media

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS).

Visitors to the website may be able to download and extract location data from images.


Cookies

We use cookies to improve your browsing experience.

Comment Cookies

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These last for one year.

Login Cookies

When you visit our login page, a temporary cookie is set to check if your browser accepts cookies.

When you log in:

  • Login cookies last for 2 days
  • “Remember Me” keeps you logged in for 2 weeks
  • Screen preference cookies last for 1 year

Logging out removes these cookies.

Editor Cookies

If you edit or publish content, a cookie will be stored in your browser. This contains no personal data and expires after 1 day.


Embedded Content from Other Websites

Articles on this site may include embedded content (such as videos, images, or articles).

Embedded content behaves exactly as if you visited the external website directly. These sites may:

  • Collect your data
  • Use cookies
  • Track your interaction

Payments

We accept payments through Stripe.

When processing payments, some of your data is shared with Stripe, including:

  • Purchase total
  • Billing details

You can read their privacy policy here:
Stripe Privacy Policy

We do not store your full payment details on our servers.


Who We Share Your Data With

We only share your data when necessary, including:

  • Payment providers (e.g. Stripe)
  • Delivery partners
  • Spam detection services

If you request a password reset, your IP address will be included in the reset email.

We never sell your personal data.


How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely
  • Registered user data is stored in user profiles

Users can view, edit, or delete their personal data at any time (except usernames).
Website administrators can also access and manage this data.


Your Rights (UK GDPR)

If you are located in the UK or EU, you have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Object to processing

To exercise these rights, contact us at:
📧 support@shop.arabianmusklondon.com


Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.


Data Security

We take appropriate security measures to protect your personal data and prevent unauthorised access, disclosure, or misuse.


Changes to This Policy

We may update this policy from time to time to reflect operational or legal changes.ice.

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